FTG Watch and Clock Ordering Information

How to Order (FAQ)
Information on how to order or obtain more information on products from Ferntree Gully Watch and Clock

All Prices quoted within Ferntree Gully Watch and Clocks pages are in Australian Dollars (AU).
Please Click here For Currency Exchange Rates

What Warranty do I get with my Purchase?

Watches on stock pages ' Watch & Pockets ' come with a 12 month warranty
[ All watches on these pages are fully restored & timed ]
Water damage & undue rough handling not covered by warranty

Watches on stock pages ' Unrestored ' are 'as is' and carry NO warranty
[ All watches on Unrestored pages need servicing & cases polished ]

Please Remember: These are restored Vintage watches and should be treated with kindness!

Do you have a return policy?

Ferntree Gully Watch and Clock has a 3 day return privilege.
If you don't like the watch just send back within 3 Days an I will refund the price of the purchase.

Please Note: This refund will not include P & P Paid. Any goods returned are at senders expense.

How much is Postage and Packaging (P&P)?

P & P is by EMS EXPRESS COURIER
Most parcels usually takes 4-5 days.

[ Sorry for the increase in p&p this is due to increases from the Australian postal service ]

P &P Dose not include insurance?

Please add $5 AU for insurance
How much is it in my Currency?

For Currency Exchange Rates click here
What Methods of payment do you accept?

Ferntree Gully Watch and Clock only accept payment by the methods of

1 Bank Transfer
[ PREFERRED PAYMENT ]
If you wish to pay by Bank transfer please e-mail ftgwatch@iinet.net.au

2 PayPal
Also accepted, log onto PayPal and use my e-mail address is my id.
Please add 4% for there fees
Link to www.paypal.com
You have to be a PayPal member to use this paying method

3 Credit Card
[click on this link & print then fax ]
PLEASE FAX PHOTO COPY OF CREDIT CARD & SIGNATURE
[ SIGNED PHOTO COPY OF CARD IS A MUST WITH ALL ORDERS ]
VISA, MASTER CARD or BANKCARD are only card accepted

======PLEASE NO AMEX =====
How do I place an order / find out more?

If you wish to purchase an item seen on these pages, or require more information then contact Philip by one of these methods:

[ FULL ADDRESS & PHONE NUMBERS WITH ALL ORDERS ARE A MUST PLEASE ]

Telephone	+61 3 9758 7740
Fax	+61 3 9752 3545
Mobile / Cell Phone (Within Australia)	0419 373 491
Mobile / Cell Phone (Outside Australia)	+61 419 373 491
By Post	P.O.Box 8179 FERNTREE GULLY Victoria, Australia, 3156
E-mail	ftgwatch@iinet.net.au